Privacy policy

What we collect

• Account details: your name, email address and password. Passwords are stored only as a one-way hash, never in readable form.
• Profile and settings: your speaking goal, time zone and notification choices.
• Recordings: the audio, and video if you turn the camera on, of each practice session and follow-up answer.
• Results: transcripts of what you said, AI feedback, scores, streaks and achievements.
• Technical data: your IP address and browser type, used for security (sign-in protection, rate limiting) and to show you your active sessions.

How we use it

• To run your account and sign you in securely.
• To transcribe your recordings and generate feedback on your speaking.
• To show your history, progress and achievements.
• To send the reminders and summaries you turn on, and account emails such as password reset links.
• To keep the service secure and prevent abuse.

We don't sell your data, show ads or use your recordings to train our own AI models.

Who helps us process your data

We use a small number of service providers, who process data only on our behalf:

• Vercel: hosts the app and stores your recordings in private storage.
• Neon: hosts our database (account details, transcripts and results).
• Our AI provider (currently Groq): receives your audio and transcript to create the transcript and feedback.
• Our email provider: delivers our emails.
• Your browser's speech service (only if you turn on Live coach): transcribes your speech in real time to show filler words and pace while you record. In Chrome this is processed by Google. Live coach is off unless you switch it on.

These providers may process data in the United States or other countries.

How long we keep it

We keep your data while your account is open. You can delete a single recording or session at any time. When you delete your account, we permanently delete your profile, sessions, recordings, transcripts and feedback.

Your choices and rights

• Download your data from Settings (recordings excluded).
• Delete recordings, sessions or your whole account from the app at any time.
• Practise with voice only if you'd rather not use your camera.
• Turn off emails in your notification settings.

Depending on where you live, you may also have the right to access, correct or object to how we use your data, or to complain to your local data protection authority. To make a request, contact us at the contact details on our website.

Security

Data is encrypted in transit. Recordings are kept in private storage and are only available to you after you sign in. No system is perfectly secure, but we work to protect your data and limit access to it.

Children

GetConfident isn't intended for children under 13, and we don't knowingly collect their data.

Changes and contact

If we change this policy in a meaningful way, we'll update the date above and let you know in the app or by email. Questions? Contact us at the contact details on our website.